Frequently Asked Question
There is no video signal from the cameras
Last Updated 8 years ago
If there is no video signal and this has been verified by pulling up live video in Split-Online and in IP Utility, try pinging IP addresses of cameras by opening a command prompt window and typing:
Ping xxxx.xxxx.xxxx.xxx -where xxxx.xxxx.xxxx.xxxx is the IP address of the camera
Ping xxxx.xxxx.xxxx.xxx -where xxxx.xxxx.xxxx.xxxx is the IP address of the camera